About Norelis
Welcome! Please call me Nori! I am a Master Certified Service Consultant who is passionate about meeting people and helping them get back on the road quickly and safely. Whether you’re coming in for routine maintenance or something more complex, you can rest assured that we are here to give you the information you need to make solid decisions about your vehicle—always with empathy and care for your concerns. And I’m proud to offer my services in both Spanish and English. Born in Puerto Rico, I moved to Orlando when I was eight. I graduated from Timber Creek High School before attending Valencia Community College. My automotive industry experience includes working as a service cashier before advancing to advisor. I’m a proud mom of three boys. When I’m not working, I like rollerblading and bowling with my kids.
Customer rating
4.9 / 5 based on 931 ratings (613 written reviews)
Recent reviews
Norelis was super quick to call back with estimates and scheduling which was very much appreciated. The tech who performed the work sent a quick video explaining the vehicle inspection and pointed out a small issue we had missed, so we had that completed also. Great experience, Thank you Norelis!
— Erin T. ,
Nori was amazing she’s professional and goes above and beyond to get the job fixed right 👍she addressed all my concerns
— Michael M. ,
Amazing customer service!
— Christopher G. ,
Norelis was professional and attentive. She was knowledgeable about my car and the issues surrounding it.
— Dayse L. ,
Norelis is always very helpful and kind. This is the second time she has helped me when I’ve brought my car in and was very informative and communicative on what needed to be done.
— Jhaidel S. ,
Nori is always friendly, efficient and professional. She goes out of her way to make us feel welcome and respected. From start to finish she keeps us aware if the status of the service order progress.
— Thomas S. ,
Nori was amazing, she remembered me every time I came I and was truly a pleasure to work with!
— Devin W. ,
Everything was great - Vehicle was serviced quickly.
— Jose M. ,
Over the past few years Nori and I have developed a good customer service relationship. Nori has been very helpful regarding service visits and offering information and guidance for my VW.
— Brendan F. ,
She was amazing and very attentive
— Leslie B. ,
Languages
- Spanish