About Alex
Hi! I’m well-versed in Volkswagen’s lineup—from the classic Jettas and Golfs to the latest ID.4s and beyond. My journey has been fueled by a commitment to excellence and a genuine desire to help our customers. As your Service Advisor, my job is to be the bridge between you and our talented technicians. Whether you're coming in for routine maintenance or a more complex repair, I’m here to listen to your concerns, explain the services your vehicle needs, and keep you informed every step of the way. I pride myself on providing clear, honest communication and making sure you feel confident in the care your vehicle receives. Thank you for choosing Napleton VW Orlando. I look forward to working with you and ensuring that your VW continues to provide the reliable, enjoyable driving experience you expect.
Customer rating
4.9 / 5 based on 399 ratings (245 written reviews)
Recent reviews
Alex is very friendly and he was very helpful with all the problems!! I recommend 100% to go with him!!
— Claudio C. ,
Alex is the best
— Bryan P. ,
Great
— Claire O. ,
As usual, it was very professional and on point. Thank you so much!
— Elsie R. ,
Alex was very professional and kind throughout the entire process. He always kept me updated on the status of my vehicle and provided excellent communication. I truly appreciated his helpfulness and professionalism.
— Alecia M. ,
Customer service was great, knowledgeable.
— Justin P. ,
FANTASTIC.. Always Fast,Efficient Service! Never try to sell service You don’t need. I depend on the service @ Napleton Volkswagen for My Atlas, now going on Four Years. You could say I TRUST ALEX And Napleton Volkswagen.
— Randall S. ,
Thank you for your help and professionalism! I really appreciated the clear explanations, attention to detail, and friendly attitude. The service experience was easy and pleasant from start to finish.
— Diliara S. ,
Friendly, attentive, and respectful!! Thank you!!
— Michael W. ,
Excellent customer service. Very friendly and always be in contact with me to get information about the car
— Gloria H. ,
Languages
- Spanish